Shipping methods and Delivery times
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
The time for your item(s) to travel from our warehouse to your destination.
All items being sold at Hiking4ever are guaranteed to be delivered to buyers within 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru,South Africa). And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). You can get a full refund if you have not received your item(s) beyond this time.
How Long Will It Take To Get My Package?
You can track your order in different parts of our website according to its current status.
Processing: you can check its status in the “My Orders” section of your Hiking4ever account.
Shipped: once your order has been shipped, you will receive an e-mail from us with the tracking code and a link where to track it (www.17track.net). You can also find the tracking details of your order on the “My Orders” page.
All chat agents are currently assisting customers. Please email us and we will respond as soon as we can.
Mon-Fri: 5am – 10pm PT
Sat-Sun: 6am – 9pm PT
Follow this link and a Hiking4ever.com representative will respond to you as soon as possible.
Which payment methods can I use on Hiking4ever?
On our app you can use the following payment methods:
Visa, MasterCard, Maestro, American Express, QIWI, Boleto, bancontact, iDeal, Przelewy24, SMS Payment in Russia(MTC, MegaFon, Beeline, TELE2) and AliExpress Pocket.
On our website (PC) you can use the following payment methods:
Visa, MasterCard, Maestro, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket
I clicked Buy Now, but received an error message saying that there was an internet connection problem. What can I do?
If you cannot make order in shopping cart, you can change another browser or clear the cookies first, and try it later.
Also you can go to the product detail page and click Buy Now to place order separately.
Returns and Refunds
Full refunds are not available under the following circumstances:
1.Delays caused by the buyer providing incorrect or incomplete delivery information;
2 Delays in delivery caused by any force major incidents, such as natural disasters, bad weather, and war;
3.Any un-insured order that is lost or stolen;
4.Delays in delivery caused by any other beyond Hiking4ever’s control, such as public holidays and Customs issues.
Do I need an account to place an order?
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Who should I to contact if I have any queries?
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How Can I Cancel Or Change My Order?
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How Do I Track My Order?
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How Can I Return a Product?
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